Earn more from your Gatlinburg rental,
without lifting a finger.
We're a tech-forward co-hosting partner that handles pricing, guest communications, turnovers, and access—so you keep ownership and peace of mind.
Zane Gilbert, Expert Property Manager
What we do for owners
Operational excellence + smart automation. You keep control and ownership—we bring the systems that scale.
Listing & Pricing Optimization
Daily rate tuning, seasonal pacing, event‑based boosts, and photo/SEO upgrades to rank higher and earn more.
Guest Communication
Friendly, fast responses 24/7 to protect your rating and sanity.
Turnovers & Maintenance
Pro cleaners, restock tracking, photo checklists, and vendor coordination. Your place always shows up 5‑star.
Access & Monitoring
Smart locks, noise alerts, exterior cameras (where allowed) to keep your property safe and neighbors happy.
Multi‑Channel Distribution
Airbnb, Vrbo, Booking, and direct site—centralized calendar to avoid double bookings and widen demand.
Owner Reporting
Transparent payouts, month‑end statements, and snapshots you can actually read.
How onboarding works
Discovery Call
We assess your goals, property, and local regulations.
Revenue Plan
Custom strategy with pricing lanes, calendar rules, and upgrades.
System Setup
Smart locks, external cameras, other safety technology, on-site cleaning systems and upgrades, if needed
Go Live
We launch listings, monitor pace, and iterate daily.
FAQs
What does property management include?
Complete property management includes: listing optimization and marketing; guest screening, communication, and 24/7 support; booking and reservation management; dynamic pricing optimization; cleaning and turnover coordination; maintenance and repair management; supply restocking; property inspections; damage assessment and claims; access/key management; vendor coordination; regulatory compliance support; and detailed financial and performance reporting.
When and how do payouts work?
Guest payments are received directly by our company. We process owner payouts monthly by the 15th of the following month. Your payout is the gross revenue minus our management fee, cleaning costs, maintenance expenses, supplies, and any other approved operational costs. Each payout includes a detailed financial statement showing all revenue and expenses.
When does service start and end?
Service starts upon signing. If you ever cancel, service ends 90 days after we receive written notice
Who supplies linens, toiletries, and consumables?
We manage cleaning with third-party crews. Linens and towels are washed/replaced between stays. We restock standard supplies (TP, trash bags, paper towels, dish & dishwasher soap, and toiletries) and you reimburse those expenses.
Who handles repairs and maintenance?
We coordinate all repairs and maintenance using our network of trusted local vendors. Routine maintenance and minor repairs are handled immediately. For larger expenses, we contact you for approval before proceeding. All costs are deducted from your monthly owner disbursement and detailed in your financial statement.
How do you set prices? Can you discount/refund guests?
We manage all pricing using dynamic, market-responsive strategies to maximize revenue. We have full authority to adjust rates, offer discounts for extended stays, and issue refunds when necessary to resolve guest issues and protect your property's reputation and ratings. All pricing decisions and adjustments are reflected in your monthly financial statement.
What are my compliance obligations?
Homeowner is responsible for all legal and regulatory compliance (permits, taxes, HOA/COA rules, etc.). We aren't providing legal advice and aren't acting as a licensed real-estate broker/manager.
What insurance do I need?
Maintain commercial general liability coverage of $1,000,000 per occurrence ($2,000,000 aggregate) and name us as additional insured.
Free Property Analysis
Share a few details about your property and we'll conduct a complimentary performance review. Please make sure to give us a link to your property listing.
Contact
Prefer to talk?
Phone: (865) 505-7450
Email: zane@expertcohost.com
Service area: Sevier County · Gatlinburg, TN
